Terms & Conditions
Terms & Conditions
If you have any questions or concerns relating to any of these, we invite you to contact Castelli Estate directly for further information.
Who is Castelli Estate?
Castelli Estate is a family-owned property and winery operating under the ‘Castelli Group’ of companies. The Castelli Group owns and operates the Castelli’s various family businesses. More information is available at www.castelligroup.com.au.
Order quantities are in multiples of 12 bottles.
Prices are quoted in Australian Dollars (AUD) and include 10% GST.
Delivery is free within Australia. We dispatch orders within 1 – 2 business days through Australia Post. Once dispatched, delivery times are at Australia Post’s discretion and may vary between 3 and 10 business days. If express delivery is required, please contact Castelli Estate directly. Australia post will deliver to your door, or leave a card for collection at your local post office. Australia Post will require a person of 18 years of age or older to be present to sign for the delivery. We do not currently offer international purchases and shipping.
Every effort is made to frequently ensure our website, pricing and stock levels are current. In the unlikely scenario that circumstances change and we are unable to fill your order, we will offer you an alternative, or issue a full refund.
As per liquor licensing laws in Western Australia, you must be 18 years of age or older to purchase wine from our online store. Wine can only be delivered and accepted by a person who is over 18 years of age at the time of delivery. If we have reason to believe that a person ordering wine is not 18 years of age or older, we reserve the right to refuse the order.
If any wines are damaged in transit, please contact Castelli Estate directly. We will make arrangements to replace or provide a credit for the damaged items where we are made aware within 3 business days.
Castelli Estate will gladly accept returns where the products you receive are different from those ordered. Products that are returned must be in their original and undamaged condition.
For terms and conditions relating to our concerts and functions, please refer to the appropriate section on our events page.
Changes to any of our policies
We reserve the right to make changes to any of our policies and any content on our website from time to time and without notice. We encourage all customers to check our website, terms and conditions and privacy pages frequently to ensure that they are aware of our current policies and product information.
Endorsement of links
This website may contain links to websites operated by third parties. We have not and do not necessarily endorse or approve these websites, their materials or their owners.
This website includes registered and unregistered trademarks which are owned by Castelli Estate Pty Ltd, a member of the Castelli family or one of the Castelli Group’s associated companies. Use of this website does not grant any license or right to use any trademarks or other intellectual property.
Unless otherwise acknowledged, copyright in all material on this web site is owned by Castelli Estate. Castelli Estate reserves all rights in such material. Persons wishing to reproduce any content contained within this web site must seek Castelli Estate’s written permission. No part of the website may be partially or wholly copied, downloaded, reproduced, modified or distributed in any way without Castelli Estate’s express written permission.
No warranty or guarantee of a cure is expressed or implied with any information at this site, nor does Castelli Estate Pty Ltd make any representations regarding the use or the results obtained with the information. In no event shall Castelli Estate Pty Ltd, its employees or associates be liable to any person or individual for any loss or damage whatsoever which may arise from the use of this site or any of the information available at this site. Nor does Castelli Estate Pty Ltd take any responsibility for the information contained in Castelli Estate’s website and any advice is to be used at your own discretion.
Furthermore, we cannot guarantee that any file or program available for download from or via our website or from any website linked to our website is free from virus or any other condition which might or could damage or interfere with data, hardware or software with which it might be used. In accessing the website, you assume all risk of use of all programs and files on this website, and you release Castelli Estate and all its associates entirely from all responsibility or liability for any consequence of or arising out of your use of this website or any website linked to this website.